I recieve too many alerts
This can be a common occurance for data is too volatile.
Volitile data can be data that is not predictable or has too little data to draw conclusions.
![An example of volatile data](https://storage.crisp.chat/users/helpdesk/website/c2943502b34c2000/image_jhwziq.png)
But! There are some things you can do to help:
By editing an alert (you can do this from the alerts navigation page), you can sweak the AI sensitivity to reduce the number of alerts firing.
![How to lessen the alert sensitivity](https://storage.crisp.chat/users/helpdesk/website/c2943502b34c2000/image_1l41vux.png)
For data that is particulary volatile, you can even move the slider to 0 for a maximum leniency when evaluating if an anomaly has occured.
This will increase the upper and lower bounds that your data can exist in before an alert is fired.
![](https://storage.crisp.chat/users/helpdesk/website/c2943502b34c2000/image_zjbdx1.png)
On the alert editing page, you can click 'Global settings' to update settings for all alerts
![](https://storage.crisp.chat/users/helpdesk/website/c2943502b34c2000/image_mzwf2a.png)
You can then set silent times. This means, even if an anomaly is detected, we will not send alerts within the times are are silenced.
The following is a typical configuration:
![](https://storage.crisp.chat/users/helpdesk/website/c2943502b34c2000/image_13wzu87.png)
Sometimes the data is still too volitile. In this case, turning off our AI alerting, and moving to a manual threshold can be better.
This is a typical setup, where we will only fire an alert if the upper and lower red lines are crossed.
![](https://storage.crisp.chat/users/helpdesk/website/c2943502b34c2000/image_wcyrk1.png)
Volitile data can be data that is not predictable or has too little data to draw conclusions.
![An example of volatile data](https://storage.crisp.chat/users/helpdesk/website/c2943502b34c2000/image_jhwziq.png)
But! There are some things you can do to help:
Tweak the AI thresholds
By editing an alert (you can do this from the alerts navigation page), you can sweak the AI sensitivity to reduce the number of alerts firing.
![How to lessen the alert sensitivity](https://storage.crisp.chat/users/helpdesk/website/c2943502b34c2000/image_1l41vux.png)
For data that is particulary volatile, you can even move the slider to 0 for a maximum leniency when evaluating if an anomaly has occured.
This will increase the upper and lower bounds that your data can exist in before an alert is fired.
![](https://storage.crisp.chat/users/helpdesk/website/c2943502b34c2000/image_zjbdx1.png)
Set Silent times
On the alert editing page, you can click 'Global settings' to update settings for all alerts
![](https://storage.crisp.chat/users/helpdesk/website/c2943502b34c2000/image_mzwf2a.png)
You can then set silent times. This means, even if an anomaly is detected, we will not send alerts within the times are are silenced.
The following is a typical configuration:
![](https://storage.crisp.chat/users/helpdesk/website/c2943502b34c2000/image_13wzu87.png)
Switch to manual
Sometimes the data is still too volitile. In this case, turning off our AI alerting, and moving to a manual threshold can be better.
This is a typical setup, where we will only fire an alert if the upper and lower red lines are crossed.
![](https://storage.crisp.chat/users/helpdesk/website/c2943502b34c2000/image_wcyrk1.png)
Updated on: 17/02/2021
Thank you!