> ## Knowledge Base Index
> Fetch the complete knowledge base index at: https://help.go-insights.com/sitemap.xml
> Use this file to discover available pages before exploring further.
> Pure-Markdown content can be obtained by appending a '.md' suffix to the content URLs listed in the sitemap (without the trailing slash).

# Managing Critical Alerts


|| We have encountered a high volume of queries to use our platform, due to the increased requirements to monitor business data. The following is a guide to get set up and running, effectively and easily. At any point, please reach out to us in the live chat and we're always happy to help.

###### Critical Alerts

Critical alerts are a key part of business intelligence that help shield your company and your customers during global events. Increases in purchases on a certain product page can indicate increased interest in a product, decreases in purchasing between add to cart and checkout can indicate a bug in development and the list goes on. Catching these early helps your business be agile and solve problems in real-time, as they occur. 


||| We have added a video to help you get set up with alerts:
${youtube}[Get set up with alerts](0_6G9eCqe08)

Here's an example of a recently triggered alert, due to data dipping unexpectedly:

![Anomalies this week in conversions](https://storage.crisp.chat/users/helpdesk/website/c2943502b34c2000/image_1pvjud0.png)